If you have any further questions on how to do this, please reach out to our Customer Support Team. If your tracking information states that your package was delivered to your address and you have not received it, please report it to your respective shipping carrier. We are not responsible for lost or stolen packages. Please contact us immediately if you believe you have provided a wrong shipping address. We do our best to speed up processing and shipping time, so there is always a small window to correct an incorrect shipping address. It is the responsibility of the buyer to make sure that the shipping address entered is correct. ![]() After that period, you can track your order at your country’s post website or When the time is up, the timer bell will. It has a wind-up pendulum with a wind-up timer. Please note that your order is on the way and there is no delay of the package rather than the tracking number status. ROKR mechanical clock with a beautiful owl shape and battery movement. Once the order is shipped, please allow 24-48 hours for the tracking number to be fully updated on the post office system. Our delivery will take 5-15 days However please expect 3-5 weeks of delivery (Due to the COVID-19 situation) although we ship your order and provide the tracking number within 24 hours, it is the shipping carriers and the government who will decide when to deliver your order. SPECIFICATIONSWood Pieces: 161pcsType: DIYTheme: AnimalsScale: 1:24Recommend Age: 12+yOrigin: Mainland ChinaModel Number: LK503Material: WoodGender. We use SFexpress, China Post, USPS, UPS or Fedex to ship our order based on your location and available inventory. If there is a lack of inventory from your nearest location, we will ship your order from our main fulfillment center in China where we stock a large quantity and style of the products. Owl Clock LK503 is inspired by mysterious stories which happens in ancient castles at dark night with owls hooting. ![]() After your order is complete, it takes us 1-2 business days to process your order and get it ready for the shipping center. We have three different fulfillment centers in the United States, Canada, and China.
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